Privacy Policy

Last updated: May 2, 2026

Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

1.1 Information You Provide

• Name and email address when you sign up or request a website
• Phone number for service communications
• Business information (name, address, services, hours, photos) for website creation
• Payment information processed securely by Stripe (we do not store credit card numbers)

1.2 Information Collected Automatically

• IP address and browser type for security and rate limiting
• Usage data (pages visited, features used) for service improvement
• Cookies and similar technologies to maintain sessions

1.3 Information from Third Parties

When you provide a Google Maps URL, we may collect publicly available business information from Google's APIs to help build your website (rating, reviews, hours, photos).

2. How We Use Your Information

• To provide, maintain, and improve our services
• To process payments and manage subscriptions
• To send service updates, account notifications, and technical alerts
• To respond to support requests
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share data only with:

• Service providers who help us operate (Stripe for payments, Resend for email, Anthropic for AI, Netlify for hosting)
• Legal authorities when required by law or to protect rights and safety
• Business successors in the event of a merger, acquisition, or sale

4. Data Retention

We retain your information as long as your account is active or as needed to provide services. After account closure, we may retain data for up to 30 days for backup and legal compliance, then delete it permanently unless required by law.

5. Security

We implement industry-standard security measures including encryption in transit (HTTPS), secure payment processing through Stripe, and access controls. However, no system is 100% secure. You acknowledge that you provide information at your own risk.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your information (subject to legal retention requirements)
• Object to or restrict certain processing
• Data portability (receive your data in a portable format)
• Withdraw consent for marketing communications

To exercise these rights, email hello@sitescorehq.com.

7. Cookies

We use essential cookies for authentication and rate limiting. We do not use advertising or tracking cookies. You can control cookies through your browser settings, though disabling them may affect functionality.

8. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before providing information.

9. Children's Privacy

Our service is not intended for individuals under 18. We do not knowingly collect data from minors. If you believe we have, contact us to remove it.

10. International Users

Our services are operated from the United States. If you access our service from outside the US, you consent to transfer of your information to the US for processing.

11. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt out of the sale of personal information (we do not sell personal information).

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at sitescorehq.com/privacy. We will notify you of material changes via email or by posting a notice on our website.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: